Our Stakeholders
Customers
Divine Gems serves an international customer base and therefore is committed to catering to the multitude of different requirements our customers from around the world demand from us. The foundation of our relationship with our customers is trust. It is built upon the consistency of quality, flexibility in terms, and above all, a bond which we have developed over the years, one that goes beyond that of a customer and more of a brotherhood.
The specific type of gemstone, the depth of colour, the specific cut, clarity and certification will be customised according to the customer's requirements. Utmost customer satisfaction and the enrichment of the bond with our customers is our ultimate purpose.
The affability we maintain with our customers allows them to communicate in advance to us regarding their requirement of gemstones, after which the customised order will be shipped to the customer. We ensure that the selling process is smooth and hassle-free and that negotiations are cordial and satisfactory.
Our ultimate objective is to establish valuable, trustworthy, amiable and long-standing partnerships while nurturing them through every transaction with our customers.
Suppliers
We are the ensue of our esteemed suppliers. We at Divine Gems source largely from local Sri Lankan gem traders who bring us premium quality gemstones from mines around the world. Our prominent sources include mines in Ratnapura (Sri Lanka), Madagascar, and Tanzania.
The effectiveness of our sourcing is the consequence of a close liaison between our suppliers and us. Effective communication enables us to convey to them our specific demands, ensuring the constant flow of the high-quality material we seek.
Our suppliers are the fulcrum of our operations, and we strive to ensure that the buying process is congenial and rewarding for both parties.
The warm bond we share with our suppliers is a result of mutual trust. Our commitment to honor our financial obligations promptly and a guarantee for the best market price for our grade material has established Divine Gems as a distinguished buyer in the market.
We value our suppliers, and the veneration we uphold towards them is testimony to our belief that we owe our success to our suppliers.
Our Community
Philanthropy is at the heart of our leadership and our community is the beneficiary. Integral to our commitment to being a responsible corporate citizen is our continuous effort to improve the standard of living of the households living below the poverty line. Our main focus is the village our leadership is based in, and we strive to extend our charitable hand to areas further.
Our passion lies greatly in supporting education for underprivileged students. We undertake funding the acquisition of electricity and water for the poor and our projects differ with each deserving case that comes our way. The projects we choose to undertake are carried out in a very discreet manner.
Divine Gems strives to do good business while being in the business of doing good. We are ardent about giving!